How To Place An Order

On a product page, select the quantity of the item that you would like to purchase, and then click Add
To Cart if you are buying multiple items, or click Buy It Now for a fast checkout if you are logged in to the
site.

Once your cart has the items desired, click Check Out, enter your shipping details, billing details, and
payment details, and finalize your order.

If you’d prefer to place an order on the phone or discuss items with one of our personal buyers, please contact us via the form here.

If you’d like to place an order for multiple recipients, add multiple items to your cart and then click Ship To Multiple Addresses in the cart, and you’ll be able to assign each item to a separate recipient and address.

Shipping

You must be at least 21 years of age to order alcoholic beverages and all shipments of alcoholic beverages require an adult's signature at the time of delivery. We are restricted by law in the states that we are able to ship alcoholic beverages to.

We are unable to ship Wine products to Alabama, Arkansas, Mississippi, South Dakota, Utah, or Vermont.

We are unable to ship Spirits products to Alabama, Arkansas, Iowa, Maine, Minnesota, Mississippi, Montana, South Dakota, Utah, Vermont, West Virginia, or Wyoming.

There may also be specific Zip Codes or Counties we are unable to ship to. Please contact us with any questions.

We are unable to ship to PO Box addresses.

Perishable food products such as caviar, cheese, and meats require overnight shipping.

Wine is a perishable product. When subjected to extreme temperatures, your wine purchases may not arrive in the condition you expect. It is strongly suggested to use express shipping methods to reduce the exposure of your wine purchases to extreme heat or cold. If you would like your purchase to be put on a weather hold please contact us.

Orders take 1 to 2 business days to process prior to shipping via your chosen shipping service speed.

navarro’s can provide white-glove freight services to move your personal collection anywhere in the world. Please contact us for more information.

For any questions about shipping, please contact us via the form here.

Taxes

Taxes are based on the shipping address and are automatically calculated during your checkout.

Returns

Returns for purchased products will be accepted for unopened products in exchange for store credit
equivalent to the purchase price less the original shipping and handling costs, and restocking fee.

You are responsible for all shipping and handling charges on any returned items, and you bear the risk of loss or damage during shipment.

Returns will have a 20% restocking fee applied.

To process a return, please contact us via the form here (Link to Contact Us form on website) selecting Returns in the Topics dropdown, within 7 days of receipt of the product. Products must be returned
within 30 days of original purchase.

Please note that purchase of vintage wines carry a degree of risk for the purchaser as even when properly stored and maintained, wines can develop differently while aging, and may be more susceptible to flaws or variance in expected attributes. There is a risk of spoiled or flawed wine and the purchaser assumes this risk. Wines of more than 15 years of age at the time of purchase will not be
returnable and sales considered final.